Delivery Information

Thank you for choosing Re-Tyres for your tire needs. This Delivery Information page provides important details regarding the shipping and delivery of your orders. Please read the following information carefully to understand our delivery process.

  1. Shipping Carrier

We utilize UPS (United Parcel Service) as our preferred shipping carrier to ensure reliable and efficient delivery of your orders. UPS is a trusted shipping provider known for their global network and exceptional service.

  1. Shipping Destinations

We offer shipping across all United States. Regardless of your location within the United States, you can place your order with confidence.

  1. Shipping Timeframes

a. Processing Time: After placing your order, we require approximately 3 business days to process and prepare it for shipment. This processing time allows us to carefully inspect and package your pre-owned tires. Please note that processing times may vary depending on order volume and product availability. We strive to process orders as quickly as possible.

b. Transit Time: Once your order has been processed and handed over to UPS, the transit time will depend on the destination. UPS offers various shipping options, such as Standard Ground, Expedited, and Next Day Air. The estimated transit time for your order will be provided at checkout based on your selected shipping method and location within the United States.

c. Order Tracking: Once your order is shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment on the UPS website. Please note that tracking information may take some time to be updated, so we recommend checking periodically for the most recent status.

  1. Shipping Fees

Shipping fees are calculated based on the weight, size, and destination of your order. The exact shipping cost will be displayed at checkout before you confirm your purchase. We aim to provide transparent and competitive shipping rates for our customers.

  1. Delivery Issues and Support

a. Address Accuracy: It is essential to provide accurate and complete shipping address details to ensure successful delivery. Please double-check your shipping information before finalizing your order. Re-Tyres is not responsible for any delivery issues arising from incorrect or incomplete addresses provided by the customer.

b. Delivery Concerns: If you encounter any issues with your delivery, such as delays or damaged packages, please contact us immediately. We will do our best to assist you and work with UPS to resolve any delivery-related concerns.

c. Delivery Restrictions: Certain locations may have specific delivery restrictions or limitations imposed by UPS or local authorities. It is your responsibility to ensure that the items you order comply with any applicable regulations in your area. Re-Tyres reserves the right to cancel or refuse orders that violate these restrictions.

  1. Order Changes and Cancellations

Once an order has been placed and confirmed, it may not be possible to make changes or cancellations. If you need to modify or cancel your order, please contact us as soon as possible, and we will do our best to accommodate your request. However, please note that we cannot guarantee changes or cancellations after an order has been processed.

We strive to provide a seamless and reliable shipping experience for our customers. If you have any questions or need further assistance regarding the delivery of your order, please don't hesitate to contact us using the information provided on our Contact Us page.

Thank you for choosing Re-Tyres.